Listening is an essential skill that we are never taught! This session will help learners to improve their conversations and therefore connection with colleagues, friends and family. They will reflect on how well they currently listen and the type of listener they are, and then understand the essential skills to help them listen well – it’s a real game changer!

Our courses are designed to provide inclusive and enjoyable learning experiences so there is no role play or forced contribution.  Instead, leaners are supported with guidance, resources, tools and tips to help them fully understand and action the training content.  There is no end of course test, but upon successful completion of the course learners will be emailed an electronic attendance certificate and course handout.

The course is broken down into easy to follow modules;

1. Understanding what impacts the quality of your listening

2. Consider your response

3. Effective communication requires empathy

4. 6 essential listening skills to immediately start applying

“Wow, what an eye opener, why don’t we get taught how to listen when we are kids!”

“I have learnt so much! How to be empathetic, how listening well is a skill - thank you Beth, I can’t wait to put it all into practice and improve the quality of my conversations!”